Orders & Payment

How do I place an order?
You can easily place an order by browsing our catalog, selecting the size and quantity, and adding the items to your cart. Once you're ready, proceed to checkout and follow the steps to complete your order.

What payment methods do you accept?
We accept the following payment methods:

  • Credit/Debit Cards

  • GCash

  • Bank Transfer (BDO, BPI, and Metrobank)

How do I know if my order was successful?
Once your order is placed, you will receive a confirmation email with your order details. If you do not receive an email, please check your spam folder or contact us for assistance.

Can I cancel or modify my order?
Once an order is placed, it cannot be modified. However, if you need to cancel, you may do so within 24 hours as long as the order has not been processed for shipping. Contact our team at contact@shopceia.com to cancel.

What should I do if my payment fails?
Ensure that your card details or e-wallet information are correct, or try an alternative payment method. For persistent issues, contact your payment provider or reach out to us at contact@shopceia.com

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